Artivorin Official Website › Blog › Artivorin Guarantee: 5 Steps
Artivorin Money-Back Guarantee: 5 Steps to Claim a Refund
A guarantee is only worth what you do with it. Here is the Artivorin 60-day promise in plain words, the five steps to claim it and the mistakes that stall a refund.
Artivorin carries a 60-day money-back guarantee, counted from the date of purchase. Claim it by phoning the order desk at +1 (323) 347-4522 with your order ID. You pay tracked return postage. Allow 3 to 5 business days for the desk, then 5 to 10 days for your card issuer. The bottle need not be unopened.
- 60 days from the date of purchase, not from delivery, on every pack. The seller calls it 100% Satisfaction or Your Money Back.
- Start the claim by phone: +1 (323) 347-4522, with the order ID.
- Return postage is the buyer's cost. Send it tracked.
- Refund timing: 3 to 5 business days for the desk, then 5 to 10 days to show on the card.
- The published policy states no restocking fee. There are no bonuses on the pack ladder.
- It is a purchase policy, not a medical promise.
What does the Artivorin 60-day guarantee cover?
The seller describes it as 100% satisfaction or your money back. It is a commercial promise about your money. It is not a scientific claim about the formula, and the two are worth keeping apart.
| Question | Answer |
|---|---|
| How long? | 60 days, counted from the date of purchase. |
| Which packs? | All three: two, three and six bottles. No difference between them. |
| Must the bottle be unopened? | No. A part-used bottle is the situation it exists for. |
| Who pays return postage? | The buyer. Send it tracked. |
| What is refunded? | The purchase price. Original shipping, where charged, follows the seller's own policy. |
| How do I start? | Call the order desk on +1 (323) 347-4522 with the order ID. |
| How long does the money take? | 3 to 5 business days for the desk, then 5 to 10 days at the card issuer. |
Read from the seller's guarantee wording and pack page. Prices and terms were read on 18 September 2026.
The window runs from the transaction, not from delivery. Parcels usually take a few days, so some of the 60 days are gone before the box arrives. That is why the site says to start counting on delivery day and decide at day 55.
Step 1: How do I start an Artivorin refund?
Ring the order desk with your order ID in front of you. The ID is on the confirmation email. Have four things ready: the order ID, the name and email used at checkout, the last four digits of the card and the date of purchase. That is about ninety seconds of preparation and it turns a long call into a short one.
Do not send the request to [email protected]. That inbox reaches the people who write the pages. It cannot see orders or authorise anything. The order desk is +1 (323) 347-4522 and [email protected].
Step 2: What do I ask for on the call?
Ask for a return authorisation and the address to post to, on the same call. A parcel that arrives unannounced can be refused at the warehouse door, and a refused parcel costs a fortnight. The returns address printed on the site is 199 Water Street, Floor 31, New York, NY 10038, USA. Use the address the desk gives you on the call.
Step 3: What goes in the box, and how do I send it?
Put a slip in the box
Write your full name, email and order ID. A box nobody can match to an order is the commonest way a refund stalls.
Send it tracked
Return postage is yours either way. Without tracking you cannot prove the parcel arrived.
Keep the tracking number
Hold on to it until the money has actually landed.
Step 4: How long does the money take to come back?
There are two queues, not one. The first belongs to the desk approving the credit, which takes 3 to 5 business days. The second belongs to the company that issued your card, which takes a further 5 to 10 days. Nobody at the desk can hurry the second. Add postage and a few working days for the parcel to be matched, and a refund started the day you decide typically resolves in two to three weeks.
Step 5: Which mistakes stall a refund?
Four errors cost the most time. All are avoidable in advance and none is avoidable afterwards.
- Writing to the website inbox instead of phoning the order desk.
- Posting the bottles before you have called and received an authorisation.
- Sending it untracked to save a few dollars.
- Leaving the decision to day 60. The window closes 60 days after purchase, not 60 days after you decide.
What about cancelling an order, damage, reactions or buying elsewhere?
The site has no separate cancel-order procedure published. Orders, changes and refunds all go through the order desk by phone. If you ordered the wrong pack, call before the parcel ships. The seller handles that as a refund or an exchange, at the desk's discretion, and it is much simpler before dispatch.
| Situation | Is it a refund? | What to do |
|---|---|---|
| It did not work for me | Yes, inside 60 days | Call, get the authorisation, post it back tracked. |
| I reacted badly to it | Yes, and the bottle need not be unopened | Stop taking it, call the same week and give the lot number. |
| The parcel never arrived | Not a refund. A carrier query first | Call with the tracking reference. |
| The bottle arrived damaged | Handled separately | Photograph it before opening anything else, then call the same day. |
| I am past 60 days | No. The window is fixed | Call anyway if something is wrong with the product itself. |
| I bought it on a marketplace | Not through this desk | The seller there sets the returns terms. |
The guarantee sits on top of your normal consumer rights and does not remove them.
Frequently asked questions
How long is the Artivorin guarantee?
60 days from the date of purchase, on every pack. The seller describes it as 100% satisfaction or your money back.
Does the bottle have to be unopened?
No. It is a satisfaction guarantee, so a part-used bottle is the situation it exists for.
Who pays to post it back?
You do. Send it tracked, because an untracked parcel cannot be proved to have arrived.
How do I claim the Artivorin refund?
Call +1 (323) 347-4522 with the order ID, ask for a return authorisation and the address, put a slip with your name, email and order ID in the box and post it tracked.
How long until the money is back?
3 to 5 business days for the desk to process the credit, then 5 to 10 days for your card issuer.
Does the guarantee cover a bottle bought elsewhere?
No. A marketplace listing carries the returns terms of whoever is selling there.
Our view
Our view: the guarantee is the strongest part of the offer, because it is specific. It has a number of days, a phone number, a method and a stated timeline. That is rare for a supplement and it deserves credit.
It also has limits. You pay return postage, the clock starts at purchase and the larger packs outlast it. Use it by writing down day 55 on the day you order. And remember it is about money. It says nothing about whether the capsule is right for your body, so check the side effects page and talk to your doctor if you take an anticoagulant, insulin or a thyroid medicine.
Safety note. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Artivorin is a dietary supplement. It is not FDA approved, and no supplement is. Ask your doctor about any health question.
Last updated
Sources named on this website